Edunaz - Smart Financial Decision Making Platform

Introduction

At Edunaz, we understand that your privacy is fundamental to your trust in our financial education platform. This comprehensive privacy policy explains how we collect, use, protect, and share your personal information when you use our services at edunaz.com. We're committed to maintaining the highest standards of data protection while providing you with valuable financial education resources.

By using our platform, you agree to the collection and use of information in accordance with this policy. We encourage you to read this document carefully and contact us if you have any questions about how we handle your personal data.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register for our services, enroll in learning programs, or contact us for support. This includes your name, email address, phone number, and postal address. We also collect information about your educational background and financial learning goals to better customize your experience.

Full name and contact details including email and phone number
Postal address for course materials and communications
Educational background and professional experience
Financial learning objectives and course preferences
Payment information for course enrollments and services

Usage and Technical Information

When you interact with our platform, we automatically collect certain technical information to improve our services and ensure security. This includes your IP address, browser type, device information, and how you navigate through our website. We use this data to analyze user behavior and optimize our educational content delivery.

Device information including operating system and browser details
IP address and geographic location data
Website usage patterns and page interaction data
Course progress and learning analytics
Communication preferences and notification settings

How We Use Your Information

Your personal information serves multiple purposes in delivering our financial education services. We use this data to personalize your learning experience, communicate important updates, process payments, and improve our overall platform functionality. Our goal is to create a tailored educational journey that meets your specific financial learning needs.

Primary Uses

Providing personalized financial education content and course recommendations
Processing course enrollments and managing your learning progress
Sending educational materials, course updates, and important announcements
Facilitating communication between students and instructors
Analyzing platform usage to improve our educational offerings
Ensuring platform security and preventing fraudulent activities

Information Sharing and Disclosure

We take your privacy seriously and do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in specific circumstances that are essential for providing our services or as required by law. Any sharing is done with strict confidentiality agreements and security measures in place.

Sharing Scenario	Purpose	Data Protection
Service Providers	Payment processing, email delivery, technical support	Contractual data protection agreements
Educational Partners	Course delivery, certification programs	Limited data sharing with confidentiality clauses
Legal Requirements	Compliance with South African laws and regulations	Minimum necessary information disclosed
Business Transfers	Mergers, acquisitions, or asset sales	Continuation of privacy protections

Your Privacy Rights

As a user of our platform, you have several important rights regarding your personal information. We respect these rights and provide clear procedures for exercising them. You can access, modify, or delete your personal data at any time through your account settings or by contacting our privacy team directly.

Access Your Data

Request a copy of all personal information we hold about you, including how it's being used and with whom it's shared.

Correct Information

Update or correct any inaccurate personal information in your account at any time through our platform.

Delete Your Account

Request permanent deletion of your account and associated personal data, subject to legal retention requirements.

Data Portability

Receive your personal data in a structured format that can be transferred to another service provider.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security infrastructure includes encrypted data transmission, secure server environments, and regular security audits. We also maintain strict access controls to ensure only authorized personnel can access your information.

Technical Safeguards

SSL encryption for all data transmission and storage
Regular security updates and vulnerability assessments
Multi-factor authentication for account access
Secure backup systems with encrypted storage
Network monitoring and intrusion detection systems

Administrative Safeguards

Employee training on data protection and privacy policies
Access controls limiting data access to authorized personnel only
Regular audits of data handling procedures
Incident response procedures for security breaches
Third-party security assessments and compliance verification

Data Retention and Deletion

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Different types of data have different retention periods based on their purpose and legal requirements. We regularly review and delete information that is no longer needed.

Retention Periods

Account information and course progress are retained for the duration of your active membership and for three years after account closure for support purposes. Financial transaction records are kept for seven years to comply with South African financial regulations. Marketing communications data is retained until you unsubscribe or request deletion.

International Data Transfers

While our primary operations are based in South Africa, some of our service providers may be located in other countries. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data. These transfers are conducted in accordance with applicable data protection laws and international agreements.

We work only with service providers who demonstrate adequate data protection standards and are willing to enter into contractual agreements that protect your privacy rights. Any international transfers are made only when necessary for service delivery and with your explicit consent where required by law.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. These technologies help us remember your preferences, understand how you interact with our content, and improve our services. You can control cookie settings through your browser preferences.

Types of Cookies We Use

Essential cookies for website functionality and security
Analytics cookies to understand user behavior and improve our platform
Preference cookies to remember your settings and customizations
Marketing cookies for relevant content and course recommendations

Children's Privacy

Our services are designed for adults and we do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected personal information from a child under 18, we will take immediate steps to delete such information. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

For users between 16 and 18 years old who wish to access our educational content, we require parental consent and involvement in the learning process. We maintain special protections for younger users and limit data collection to what is absolutely necessary for educational purposes.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through email or by posting a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

The most current version of our privacy policy will always be available on our website with the date of last revision clearly indicated. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Privacy Policy